Delivery and Packaging
How Long Before I Post?
One-off items are usually posted within 1-2 days of order. Ie, I have them ready to go, barring a final re-polish, so would expect to despatch the day after I have received payment, or the following day at the latest.
Made-to-order items will generally be ready for posting within 7 days.
Made-to-order items that have to be hallmarked (this will be indicated on the item's page) can take significantly longer. Please allow 4 weeks for these.
Commissions: how long is a piece of string? It depends on the item.
Whatever, I will always try to keep you updated. There will be prominent announcements if I'm away or backlogged.
Apart from the ubiquitous Jiffy bag, all pieces will be presented to you in one of my personalised boxes.
The ones I'm currently using are shown opposite, but I'm planning on changing to black ones.
I will send your precious purchase by Royal Mail free of charge.
I'll use Signed-For or Special Delivery for any one-off items. This guarantees delivery next day, and they do deliver on Saturdays.
Items have to be signed for. If you want an item delivered on a certain day, let me know and I will do my best to arrange to post it the day before.